FTTC (up to 80Mb), FTTP (up to 1GB), Leased lines, VoIP from £6/ month, Security software, Office 365, Email etc.
When you need value for money and quality of service without the drama phone 028 8283 1111
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Bitdefender
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Internet services
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VoIP Low cost telecoms
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- Redirect your number
- VoIP on your Desktop
- Allocate function keys
- VoIP audio quality help
- Lifts Regulations 2016
- Address book
- Inclusive calls
- Reset a Yealink phone
- Yealink basics
- Yealink advanced
- Yealink Busy Lamp Field
- Reset BLF State
- ZoiPer set up on Android
- Call waiting
- Outbound and inbound call issues
- Feature Dial Codes
- Port a number from Megganet
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Email services
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Phone lines and calls
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Software
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Fax numbers (Cloud)
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Domians
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IT Equipment
- Phone Colum on 02828831111 or 07788562087
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Backups
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Identify connections
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Identify equipment
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Downloads
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Glossary
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Documents
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- How to email a screenshot
- Direct Debits explained
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- Microsoft NCE
- Chose an email address
- UPS - Power protection
- Wireless Access Points (WAP's)
- SPAM
- Password policy
- Run book
- Wi-Fi reset internal adapter
- Seasonal greetings
- Reliability Monitor
- Standing Orders
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Remote Support
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Payments
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Pricelist (Hardware)
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Synology NAS
Current internet services contract
This covers ADSL, FTTC, FTTP and SoGEA internet services.
ADSL, FTTP and FTTC contracts are for a minimum of 12 months whereas SoGEA is 18 Months.
Summary
All broadband services are to be paid for by Direct Debit and you should have this filled in and submitted before we proceed with an order.
An Openreach installer may or may not need to call at your premises. If they call and are unable to gain entry for any reason, they will have to abandon the installation and a new appointment will need to be booked. Openreach charge for missed appointments and this is usually in the range of £130 + VAT.
An Openreach engineer is not under any obligation to contact a client prior to arrival and we are unable to contact them directly.
If you are considering departing Megganet, please call us first.
Contract termination fees are made up of any remaining months due within contract plus £38 + VAT. This termination fee is imposed on ISP’s and is normally hidden in their contract.
More information
The full set of available services, terms, conditions and fees are constantly changing and being reviewed. If you need a copy of the current phone and VoIP services contract, please send me a request by filling out and submitting the one line form below.
Contracts are private so we can only send the document to the email address registered for the relevant service.
Enter the registered email address here to request the relevant contract. If you have any difficulty, please phone Megganet on 028 8283 1111 and we will be happy to arrange for a copy to be sent to you.
Thank you.