FTTC (up to 80Mb), FTTP (up to 1GB), Leased lines, VoIP from £6/ month, Security software, Office 365, Email etc.
When you need value for money and quality of service without the drama phone 028 8283 1111
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Cellular internet – details
Who do we provide Cellular internet to?
We provide Cellular internet for clients who are unable to obtain an internet service by any other means.
This is also used by clients who need short term contracts including building site huts or clients who have just moved into new premises which has not FTTP installed yet.
Our Cellular internet uses data channels within the mobile phone network and as such are subject to the prevailing signal strength in your area. We offer a variety of antennas from narrow band attached antennas to directional high gain models to get the best possible signal stability and signal strength. This is different from the data speed as it depends on the volume of users currently using the same mast, as well as a host of other factors. See the Cellular internet self help guide for more information.
Trialing a Cellular service
There are some installation cases where a Cellular service may work very well and some that don’t work at all. There is also a grey area where Cellular will work but may not meet your requirements. In these cases, we charge £1 / day to trial the service. If the service turns out to be unsatisfactory, just return the equipment and SIM.
Limitations
The performance of our data only Cellular services are limited to the available speeds in your area, the number of local users, the number of other cellular users from the mast(s) and so on, which means it is not possible to guarantee any level of performance.
We do not provide SIMS with a static IP. Most modern systems systems which say they require a static IP should also have an internal DYN DNS service. We are happy to provide a SIM and relevant equipment for testing the service. A DYN DNS service is used to replace the static IP with a domain name usually provided by the hardware (DVR, NAS, web server, mail server, printers, clocking in hardware etc) which eliminates the necessity for a static IP.
We are unable to provide support for 3rd party devices attached to a Cellular internet service however, we will provide any usernames and passwords so that the 3rd party may configure any hardware we provide. Modern routers already configure the APN themselves so we don’t need to provide this.
Live audio and video streaming upload performance requires a stable upload speed in excess of the minimum requirement. These services include, VoIP, video conferencing football matches, school plays, IP cameras, security systems etc. If there are performance issues, and/ or you find the service unsuitable, please return the equipment and SIM to us so we can cease charging for it.
Ordering Cellular internet
Contact Megganet at the number on the top of every web page on this site or fill in the application form.
We have 2 two payment systems one is for short term loans where we charge £1 inc VAT / day. Useful for building sites, temp camera systems, backup internet etc. Secondly, our long term contracts are either £24.99 inc VAT or £29.99 inc VAT depending on the location of the site.
Availability check
Megganet will process your order and verify signal strength in your area before contacting you to confirm whether or not there is availability.
Installation
Local installations are not usually charged for but we do reserve the right to charge for delivery and installation at our usual callout and time fees. We may charge for equipment other than the Router itself.
If the installation requires external high gain antennas or other additional equipment, we will usually charge for this as it is not usually returned. Please retain your original receipt(s) as we will issue the cost of the equipment in full if it is returned.
Additional works
If we discover your router needs an external antenna, we may charge for it and its installation.
Performance varies significantly from time to time for a variety of reasons and sometimes the initial installation may need to be re visited to improve the service (usually re locating the router or mounting external antennas).
Payments
We will send you a Direct Debit mandate by email to cover the monthly ongoing fees. We have a number of Cellular services, each with its own advantages and availability in your area and the price ranges from £24.99 inc VAT to £29.99 depending.
Ceasing a Cellular service
Both our short and long term contracts end when we receive the equipment back. You will be in contract and liable for payment until the equipment is returned. If this is in the middle of a payment month, we can reduce the fee accordingly. If you have had an additional mast installed, we may visit to collect it. There is no need to return any equipment you pay for but we may make you an offer for it if you no longer need it.
Prices on this page include VAT.