Save on line costs – No phone line needed so no phone line rental to be paid!
Our FTTP service optimized for VoIP traffic and is ideal for heavy duty usage and VoIP phones. By the end of 2025, all phones are to be VoIP.
We do not discriminate between domestic and professional users.
Domestic & professional price list
|Service (prices INCLUDE VAT)||Cost|
|FTTP 80/20 Unlimited (12 Month Contract £36.99 inc VAT)||£30.83|
|FTTP 160/30 Unlimited (12 Month Contract £37.99 inc VAT)||£31.66|
|FTTP 330/50 Unlimited (12 Month Contract £39.99 inc VAT)||£33.33|
|FTTP 550/75 Unlimited (12 Month Contract £44.99 inc VAT)||£37.49|
|FTTP 1000/115 Unlimited (12 Month Contract £54.99 inc VAT)||£45.83|
|Standard care||Enhanced care|
|Included||£20 / month|
|Standard service is 5 days a week||7 days a week care|
|Target response – next working day||Target response time of 4 hours|
|Target fix time – 40 hours||Target fix time – 20 hours|
Our FTTP service does not require copper cables into your premises. If you are upgrading from Copper to Fibre, you may transfer your existing land line phone number to VoIP.
Do NOT cancel your copper service until the FTTP is active and working. Part of the process of transferring your phone number VOIP takes care of ceasing your telephone line contract and stopping your payments to your current provider.
If you cease your copper line phone number, there is a fair chance you will not get your old number for the VoIP service.
We will provide your unique static IP for £5.00 / Month + VAT.
When our engineer visits, you will get a full system wide optimisation and quality of service risk assessment which includes checking the wiring of your master telephone socket, checking extensions and checking your internal wireless. There may be a fee for an engineer callout but we will advise you well in advance.
Do NOT press the reset button on your internet equipment
Do NOT press the ‘Reset’ button on any of your internet equipment as this will wipe its settings and your cause your equipment to fail. We will then need to reprogram the equipment to get it to work again. This is not a warranty repair and we will charge for a callout and reprograming the router at our normal rates – so please avoid the reset buttons!
Cease an FTTP service
If you need to completely cease an FTTP service there will be a cessation fee of £38 + VAT. This cessation fee imposed by our wholesaler. If you change the FTTP service to another type of service (for example, ADSL, SoGEA, FTTC etc), the charge will still stand.
If you normally pay by Direct Debit, the charge will be invoiced and paid automatically.
Equipment we use
As part of our install, you should receive a Welcome email with all your your cloud control panel username and password so you can see your order history, line statistics etc. You will also get your FTTP username and password to use if you have a compatible FTTP router.
We sell several FTTP routers for our FTTP services.
- For the domestic 80/40 service we recommend the TP-Link Archer AC 1200 A5 at just £30
- For domestic services above 100Mb, we recommend the TP-Link Mercusys AC1200 AC12G full Gigabit router at £42
- If you need more control and power to accommodate heavy duty use, we recommend the TP-Link AC1200 Archer 64 at £55
Routers purchased from us will be provided fully programmed with the Wi-Fi key clearly written on the top of the case for easy access.
If you need a router with particular specifications in mind, contact us and we may be able to provide and pre program it.
Router availability subject to stock.
Do NOT press the ‘Reset’ button of your router as this will wipe it settings which will need to be re entered. This service a chargeable.
Recycling valuable equipment
Occasionally, we may use quality refurbished Routers to keep costs down and reduce waste.
Initial payments can be payed by Credit Card and all on going payments are to be payed by Direct Debit.