Standing Orders

Megganet are no longer using Standing Orders for new clients and we are changing Standing Order clients to Direct Debit. If you are a Megganet customer with a standing Order, you will soon be receiving an online Direct Debit mandate to fill in and submit. Once completed, you should cease your Standing Order (we cannot cease a Standing Order on your behalf.

A Standing Order is a method of paying for goods or services on a regular basis with a fixed fee.

Standing Orders are set up by the client and the recipient (Megganet) has no control over the date or amount nor can the we terminate a Standing Order.

Standing orders are where payments are sent automatically from the clients bank to Megganet. Since we have no access to your bank, it is impossible for us to cease or amend a Standing Order.

We have discovered that sometimes when a client contacts their bank to have them amend or cease a Standing Order, the bank may not act straight away. This may mean that an Standing Order payment may transfer.

Once an overpayment has been discovered, we contact our client as soon as possible to let them know what has happened. Also it is our policy to refund these overpayments as early as possible. It is not possible for us to reverse a Standing Order .

If it is not possible to contact a client (they may have moved home or passed away, etc..), we have had to set a refund limit of £100 to stop the refunds from becoming unreasonable.

If a client’s Standing Order value needs to be amended (increases or decreases), we would ask them to cease the Standing Order and change the payment system from Standing Order to Direct Debit which avoids the need for the client to manually contact their bank to arrange amendments in the future.