MS Exchange on iOS (Mail app)

Setting up an MS Exchange email on an Apple iOS device using Apples Mail app.

There are quite a number of different iOS devices and versions of iOS so these instructions may vary from device to device. The outline structure should be roughly similar. We do not support iOS devices directly and are unable to set up email on your iOS device by remote desktop.

This has been updated for 2026. These instructions may not be valid for older devices and if you get stuck, I would recommend Googling the make and model of your phone and the type of email service. For example “How do I configure my Apple iPhone 15 to access microsoft Exchange Email”.

Pre requisites

Before you proceed you will need your email address and password. If you ever need to check your email credentials, browse to outlook.com and enter them. If you log on successfully, they are correct.

Step 1 – Select Settings as in the pic below.

Select Apps from the Settings screen as in the pic below.

Select Mail as in the pic below.

Select Mail Accounts as in the pic below.

Select Add Account as in the pic below.

Enter your email address as in the pic below then select Next. You can type a description into the Description field but this is not essential.

Select Configure Manually as in the pic below.

Select Continue as in the pic below.

Enter your email address Password as in the pic below.

At this point you can choose to Save Password or one of the other options. I normally select Save Password but this is not essential.

Once you have made your selection, you may or may not, have to go through a 2FA process. This should be straight forward and there is no need to go through the steps here.

Time to wrap up by selecting Save as in the pic below.

Save your settings and check your email.

These instructions are correct as of date of writing – 18/2/26 Please inform Megganet if Apple change their systems or if you have corrections to make, so we can keep this page up to date.